Kindness is like a good piece of music; it spreads.
I love to travel but security checks at the airports are the worst. Some of the rudest people I have met have been the people doing the security checks at the airport immigration. One particular rude one was in Brussels; however, this story is not about him. This morning I woke up feeling good and thankful for the things that I have received from this world; especially the things that were unexpected and for the ones that I did not have to put any efforts. My story is about one such act of simple kindness where I was only a recipient.
I do not remember the date but it was an afternoon of early September in the year 2010. I had to leave my quarters at 9 o’clock in the morning to catch an early afternoon flight from Vishakhapatnam to Mumbai. It had rained during the night; however, the sky had cleared up and the Sun was all up and bright, making it a hot and humid day. Because of sweat, I had already had bathed twice by 9 o’clock. I was happy to be leaving the irritating weather of Vishakhapatnam and was waiting for my taxi to arrive which was now late by 45 minutes. This delay on a very irritating weather had already started to test my nerves. I also knew that airport was on the far end of the city and it would take time to reach there, and yes I was right – I got stuck in a very bad traffic jam. On reaching the airport, I hurriedly got into the gates and headed straight to the security check-in counters. I know it is their job but I really don’t like being patted and asked to open my bags for inspection – I pack my bags meticulously and opening them at airports makes it tough to arrange things back in order.
I passed through the metal detectors without any problems but the security personnel with X-ray scanners detected a short metallic rod in my bag. I knew it was the handle of my shaver, so I opened my bag and showed them that it was nothing. However, it was their protocol to register the description of any item that raised an alarm. I was taken to a corner by a security officer and he asked my name. As soon as I told him my surname he looked at me with a smile and asked me if I was from Himachal Pradesh. I told him that I was born and raised up in Himachal. The officer was so glad to hear it. He shook my hands and told me how happy he was to meet me. I was confused. The officer told me that he was once posted in Himachal Pradesh which was the best time of his job. I didn’t have to ask him for an explanation because most people like Himachal for its natural beauty and weather. But his reason was different. He told me how much he and his wife missed the people of Himachal. He went on and on about their polite nature. He told me that he was an ‘outsider’ there but was never cheated or disrespected. He also told me how his wife and neighbours cried when he had to leave Himachal because of his job transfer. Just because some people from Himachal were nice to this man, I was being treated with respect and politeness. The officer introduced me to his colleague as if I was a famous personality that they should know about and later offered to buy me a cup of tea. I would have loved to but I had a plane to catch shortly so I declined.
Strangely, the irritation from the weather, traffic, and delay at the security counter was gone. Later, after the passengers boarded the plane, we discovered that the airconditioning in the plane wasn’t working. Everyone was cursing the flight crew but not me – I had been reminded of how politeness can create a ripple effect. It was because of politeness of someone else to the security officer that I was treated with respect. Airconditioning was fixed in about half an hour and the plane took off. You see, repairing the air conditioners would have taken half an hour even if nobody had insulted the crew of the aircraft.